With a little thought and pre-planning, you can make
sure your air trip is as comfortable and pleasurable as possible. Here
are some great tips to help you determine if you're in line for an
upgrade, which are the best seats on the airplane, and even what to do
if you find your passport has expired shortly before you depart.
What does that letter on my airline ticket mean?
Of
all the information on an airline ticket, a single letter can tell you
just how comfortable your trip is likely to be. The letter you're
looking for is just before the date of the flight. It tells the
check-in person just how much you paid for your flight, which dictates
your chances of getting an upgrade or even a decent seat at the front
of the plane.
The letter Y on a BA ticket, for instance, denotes
a full economy fare, while S, Q and O are evidence that it's a
discounted fare and your rightful place might well be by the toilets.
Each airline has its own code, but luckily www.flyertalk.com, which is
devoted to airline minutiae, gives a detailed rundown in its Miles
& Points forum.
Which seats should I prebook?
Check
out www.seatguru.com, which will steer you towards the choicest seats.
They have plenty of tips, such as which rows are closest to the air
conditioning - and therefore colder - and which have no window.
You
have to wait until check-in to request seats by the emergency exits.
These are never available on the web because the airline must ensure
you are able-bodied.
However, they're not always the best choice.
On some planes, the emergency exit row is impeded by the shape of the
door. Similarly, if the plane is fitted with an emergency chute the
smart position to try for is the window seat of the row behind the
exit. It will have no seat in front of it so that the cabinet holding
the chute can be accommodated. You should also check out the rows near
the back - as the cabin tapers towards its tail, some seats have extra
pitch.
Which seats should I avoid?
It's easier to suggest rows to avoid.
If
you think children and air travel do not mix, steer clear of the area
around the bulkhead. This is where airlines usually place those with
babies and toddlers. And give the rows directly in front of the
bulkhead and at the very back a miss, as these seats generally do not
recline fully. If noise disturbs you, again avoid the back, where the
roar of the engines is louder. And if you suffer from airsickness, aim
to sit close to the leading edge of the wing, where you are least
likely to end up searching for the sick bag.
How to get an emergency passport
For
the inefficient would-be traveler who has failed to realize their
passport is two years out of date, there is an alternative to
full-scale despair.
First, do an Internet search on 'emergency
passport' and find the telephone number of the appropriate government
department. Then telephone and plead your case for immediate help.
Different countries run different emergency schemes, but be prepared to
attend in person, and to pay extra fees for fast-tracking your passport.
Relax before your flight
If
you become a member of one of the VIP lounge clubs, you can relax with
drinks, snacks, newspapers and magazines away from the hustle and
bustle of the airport - some credit or charge cards also give you
access to the same or similar facilities.
Have a comfortable trip
If
you're taking a long flight, it may be a good idea to buy a
noise-reduction headset at the airport. If you're prone to jetlag,
there have been some encouraging reports about the effectiveness of
melatonin (see http://www.melatonin.com/melatonin-jet_lag.php).
Of course, on any flight, it's a good idea to avoid alcohol and drink plenty of water.
Flight cancellation by airlines in the EU
If
you are flying to or from an EU airport or on an EU airline, the EU
rules are clear. If a flight is cancelled less than seven days before
departure, you are entitled to a refund, a flight home and
compensation, the value of which depend on the distance you are flying
and the delay in getting you back. You should be given written notice
at the airport and compensation must be paid within seven days. Details
of these and other regulations can be found at the official EU site at
http://ec.europa.eu/transport/air_portal/.
You are also entitled
to refreshments at the airport, depending on the time you are waiting
and two free telephone calls, plus overnight accommodation and
transfers if appropriate. The Air Transport Users Council (AUC) website
gives full details on www.auc.org.uk.
However, in certain
'extraordinary circumstances', including bad weather, unexpected safety
shortcomings and security risks, there would be no right to
compensation.
We've found that some airlines' airport staff
appear to be better trained in the exclusions than in the provisions of
the regulations, so always be persistent and demand your rights.
And have a safe and smooth trip!
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